How do I log in to LeadDesk as an Admin?

Learn how to login to LeadDesk as an Admin, and to update your temporary password.

Every account in LeadDesk has a role associated with it, which determines which interface that account uses. To log in to the Admin interface, you will need to have an Admin account. Team Leader and Manager accounts also use the Admin interface but may not have access to all functions an Admin would.

Logging in

To login for the first time:

  1. Go to login.leaddesk.com
  2. Type your Username and Password.
  3. Click the Log in button.

Changing a temporary password


If this is the first time you have logged in to this account, or if your password has recently been reset, you will need to update your temporary password.

When prompted:

  1. Type your temporary password into the Current password field.
  2. Type your New password, following the requirements on screen.
  3. Click the Update button.
Lead Desk's Change password dialog.

You will be returned to the login screen.

  1. Type your Username and new Password
  2. Click the Log in button.